Update to VAT from 1st January 2021 onwards
Since 1st January 2021 on our website the prices to EU countries outside United Kingdom have automatically been VAT 0%. Since this date all orders sent from our warehouse in United Kingdom to EU, are treated as exports and all EU countries will require the local VAT (in Finland “ALV”, in Sweden “Moms”, in Germany “MwSt”) to be paid once the shipment is on the way to the delivery country, before the parcel will be delivered to you.
This will ensure that you will only pay the VAT once. By placing an order with us, you agree to pay the local VAT and possible other Customs fees that depend on the delivery country. The courier companies UPS and Fedex, that we use for deliveries will make this as simple as possible. You will be contacted by UPS or Fedex before the delivery regarding the Customs fees to be paid.
We are applying for Preferential treatment for the parcels based on the Country of Origin being either UK or EU. Therefore there should be no extra charges except paying the local VAT. However we cannot affect the outcome of the Customs decision. The Customs may for some reason, based on the feedback we have received, apply Duty to be paid as well, even though this should not happen. Additionally there may be a handling fee of approximately 6 Euros added to the invoice. Sadly we are not able to change the Customs decision or estimate how much this will be.
Minimum order for deliveries to EU is 160 EUR / approximately 1640 SEK.
We will be happy to offer support via email regarding questions you may have about this process.